Frequently Asked Questions

 SHIPPING, RETURNS, AND REFUNDS FAQ:

 https://pithitude.com/pages/returns-and-refunds

CUSTOM FAQ: 

Q: Can I get a name printed on my mug/shirt/towel/etc? How much extra does that cost?

A: Yes, you can. This is a complementary service. There is a comment box at checkout where you can type in your customization request. Plan on 1-2 days extra production time before shipment.

Q: Can I have an entirely different quote printed with the existing picture?

A: Yes. Same circumstances as adding a name shown above.

Q: Can I substitute my (dog, cat, etc.) photo for the illustration that is on the product?

A: Yes. There is a $15 charge for editing your photo. Email your high-resolution (300dpi) jpeg file to Tamara@Pithitude.com with your request so I can tell you if it will work, then I will send you a link to complete your purchase.

Q: Will you illustrate my pet from a photo to put on a mug or shirt? How much does that cost?

A: I'm not currently available for art commissions. Please consider using a favorite photo as mentioned above.

Q: Do you support any causes with your business profits?

A: Yes. We are contributors to SMARTreading.org, a literacy program in Oregon. 

WHOLESALE FAQ:

Q: I own or manage a shop and would love to carry your line. How do I order wholesale from you?

Pithitude is available on the wholesale platform, Faire. Order from us here:

https://faire.com/direct/pithitude

Pithitude® and all material pertaining thereto is a registered Trademark: No. 5,444,533.